Frequently Asked Questions

Our frequently asked questions relate to the collaboration between Portbase and Nextlogic and the impact this has on your daily operations. Do you have any specific questions about the agreements and operation of the integrated planning of Nextlogic? Or about the operation of HCN Barge? Then click on the menu on the right.

FAQ about the collaboration between Portbase and Nextlogic

Why this collaboration between Portbase and Nextlogic?

Portbase and Nextlogic work together in order to achieve an efficient and reliable handling of container barges in the port of Rotterdam. Both organisations each offer a new service, which will be made available to the inland shipping sector through one single gateway. The optimal exchange of data related to ship and cargo via Portbase will soon go hand in hand with the integrated planning of all container barge calls by Nextlogic. As a result, the flow of inland vessels in the port of Rotterdam will improve substantially. Barge operators, terminal operators and depot operators alike are able to operate more efficiently. As a result, inland shipping will become an even more attractive modality for sustainable, reliable hinterland transport.

What stage is the collaboration in now?

Nextlogic and Portbase are currently working hard to perfect their new services and to connect them with one another. By means of a schedule that is clear to all parties involved, the implementation of the integrated planning is being worked towards in phases In that respect, all parties will need to get used to the integrated planning. To a great extent, the success depends on the commitment of as many barge operators, terminal operators and depot operators as possible. Starting from the launch date, the benefits will gradually become more apparent.

How can I use the integrated planning of Nextlogic?

Step 1 is for you to start working with the Portbase service Hinterland Container Notification (HCN) Barge via APIs as soon as possible. Check out the API specifications HCN Barge here. Are you not yet using Portbase? Then first register for the service HCN Barge. At the same time, register as a participant with Nextlogic. Via HCN Barge, you will then be able to make full use of the integrated planning

Can I also connect directly to Nextlogic?

No; all parties first connect with HCN Barge in order to subsequently use the integrated planning of Nextlogic. The front runners that are now connected to the Nextlogic data platform will also be transferred to HCN Barge in time.

With whom do I conclude the contract for the use of the integrated planning?

Each participant has an agreement with Portbase for Hinterland Container Notification (HCN) Barge and a contract with Nextlogic for the integrated planning. Portbase and Nextlogic also have a contract between themselves which sets out the service agreements. An important part of this is that ownership of the supplied data remains with the participants themselves at all times.

Which terminals and depots are participating?

Nextlogic and Portbase are working together to properly connect the terminal operators and depot operators that are currently already participating in Hinterland Container Notification (HCN) Barge and in Nextlogic in the new situation. See here which terminals are connected to the Portbase service HCN Barge. See here which parties have registered for the 1st pilot of Nextlogic (only available in Dutch).

FAQ for barge operators

As a barge operator, why must I switch from EDI to API?

API is the new standard in IT. The switch is necessary to future-proof the service provision. A major advantage in relation to Hinterland Container Notification (HCN) Barge is the ability to also report your calls and rotations directly from your own system (instead of separately via web screens).

As a barge operator, how can I use the integrated planning of Nextlogic?

Step 1 is for you to start working with the Portbase service Hinterland Container Notification (HCN) Barge via APIs as soon as possible. If you have not yet made this switch, then please immediately contact your software supplier. The sooner you switch to APIs, the sooner you will be able to reap the full benefits of HCN Barge. Until that time, an EDI converter offers you a temporary solution.

Not yet a participant in HCN Barge? Request the service here. At the same time, you must also register as a participant with Nextlogic. Via HCN Barge, you will then be able to make full use of the integrated planning

Will I be able to do everything via my own system or do I also have to use web screens?

If you have API connections, then you will only have to make use of web screens in special cases. When you initially temporarily connect via EDI, you must use the web screens for providing additional information for each inland barge call. The aim is for every barge operator to switch to the HCN Barge API connection as soon as possible.

In the case of APIs, you use the web screens for:

  • requesting fixed windows details;
  • requesting rotation and call details, such as Planned Time Scope in, ATAT and ATDT;
  • viewing/entering call details, such as viewing the status of an agreement or manually finalising a loading/unloading list;
    input of master data;
  • requesting location details and locations with available capacity;
  • requesting list of hazardous substances (UN numbers);
  • entering (incidental) (un)available ship information.

In the case of EDI, you perform the following supplementary to the planning:

  • entering call details such as number of containers, size of containers;
  • linking containers to call;
  • entering rotation data, such as TEU on board and scope in/out location.

What do the connections that have to be made mean for my software supplier? Have they been informed?

Your software supplier is aware of the collaboration between Portbase and Nextlogic and knows the actions that are necessary. In consultation with your software supplier, you agree on a realistic time frame to make full use of HCN Barge via APIs as soon as possible. Until that time, we will convert your EDI messages to the correct format via an EDI converter. No action is required on your part for this. During this intermediate phase, manual actions will still be required on your part for the integrated planning.

How can I train my current and future new employees in the use of MCA Barge and the integrated planning?

For MCA Barge, instructional videos, a quick-start guide and answers to frequently asked questions are available on the Portbase support page. To prepare you for the integrated planning, Nextlogic has developed a special e-learning course with a large number of different modules for barge operators. To access this, you will need a voucher which can be requested from Nextlogic.

Who do I contact as a barge operator in the case of a disruption, for example regarding the exchange of container information or the integrated planning?

To report malfunctions in the pre-notification and the integrated planning, please contact the Portbase Service Desk on +31 88 625 25 25 or servicedesk@portbase.com. Outside office hours you can call the emergency number +31 6 518 844 56. More information about the Portbase Service Desk can be found here.

FAQ for terminal and depot operators

How can you use the integrated planning of Nextlogic as a terminal operator or depot operator?

Step 1 is for you to start using the Portbase service Hinterland Container Notification (HCN) Barge. Not yet a participant in HCN Barge? Request the service here. At the same time, you must also register as a participant with Nextlogic. Via HCN Barge, you can then make full use of the integrated planning.

Can I also connect directly to Nextlogic?

No; the collaboration between Portbase and Nextlogic means that all parties connect via HCN Barge for the use of the integrated planning.

I am not a participant in either Portbase or Nextlogic. How do I connect?

You can connect to the Portbase service HCN Barge via EDI or API. At the same time, you must register with Nextlogic as a participant in the integrated planning. Via the created link-up (Copino/Aperak or API) you subsequently exchange information about containers in an automated manner. You use web screens for the other data items, such as:

  • input of available quay/crane capacity;
  • input of master data;
  • details of the call, such as confirming an agreement or reopening a final loading/unloading list;
  • fixed windows;
  • reading out the planned barge calls.

You can choose to also exchange call information via EDI or API messages. For this, you need to implement the IFTSAI message or API. If you intend to do this, you must contact Portbase.

Do I have to adjust my software to use the integrated planning via HCN Barge?

If you are already connected to Portbase, you do not have to make any software changes to use the integrated planning. You exchange information about containers in an automated fashion via the existing EDI link with HCN Barge (Copino/Aperak). If you have an IFTSAI Edifact link-up for call data, you will continue to use this, also for calls that have been planned in an integrated fashion.  You use web screens for the other data items, such as:

  • input of available quay/crane capacity;
  • input of master data;
  • details of the call, such as confirming an appointment or reopening a final loading/unloading list;
  • fixed windows;
  • reading out the planned barge calls. (if you use IFTSAI, this information is automatically read).

Not every terminal operator has implemented IFTSAI. If you intend to use this, you must contact Portbase for the available options. For the use of more advanced functions for the terminal operator, you can eventually implement APIs.

Can I connect to HCN Barge via APIs?

This is possible. The advantage of APIs is that the information is more comprehensive and the communication is faster and more reliable. Moreover, you have more opportunities to innovate: with APIs ,you can make agreements with other chain parties about the inclusion of additional data in the exchange of data related to containers or calls. APIs have been developed for all data items required for integrated planning. You can choose to start implementing APIs for exchanging container and call information and later implement APIs for capacity and master data. If you want to implement APIs, you must contact Portbase for the possibilities.

When I connect to HCN Barge soon, which actions will be performed in an automated fashion and which actions will I have to perform manually?

You can exchange both your container and call information in an automated fashion via EDIfact messages. For the exchange of container data, you use Copino/Aperak; a format that most terminals have implemented. To exchange call data, you must have implemented the IFTSAI format. If you intend to do this, you must contact Portbase. You must use web screens for the other data items, such as:

  • input of available quay/crane capacity;
  • input of master data;
  • details of the call, such as confirming an appointment or reopening a final loading/unloading list;
  • input fixed windows;

What do the connections that have to be made mean for my software supplier? Have they been informed?

Your software supplier is aware of the collaboration between Portbase and Nextlogic. We will also inform your software supplier about possible alternatives for terminals and depots.

Who do I contact in the case of a disruption, for example regarding the exchange of container information or the integrated planning?

To report malfunctions in the pre-notification and the integrated planning, please contact the Portbase Service Desk on +31 88 625 25 25 or servicedesk@portbase.com. Outside office hours you can call the emergency number +31 6 518 844 56. More information about the Portbase Service Desk can be found here.

How can I train my current and future new employees in the use of the integrated planning?

To prepare you for the integrated planning, Nextlogic has developed a special e-learning course with a large number of different modules for terminal operators and depot operators. To access this, you will need a voucher which can be requested from Nextlogic.

FAQ for barge skippers

How can I gain access to the integrated planning of Nextlogic for my ship?

Your barge operator will arrange access to Nextlogic for you. Each time you call at the port of Rotterdam, Nextlogic will show you your ship’s planned rotation through an own web screen. If you do not regularly sail for a barge operator, you can also request access to Nextlogic yourself as a skipper.

Which KPIs are used to determine the ideal route for my ship?

There are 5 KPIs for inland shipping. These focus on:

  1. A short stay in the port of Rotterdam
  2. Calls that are planned in fixed window(s)
  3. Short-distance transport within the port with non-connected laden reefers
  4. Cargo openings and cargo closings
  5. The most efficient sailing route

How frequently is the integrated planning recalculated? How does this affect me in concrete terms?

The integrated planning sends an update every 15 minutes. This mainly involves the replanning of rotations for the medium term (> 8 hours in the future). Short-term rotations are replanned if this is necessary due to special circumstances, such as the failure of a crane, and if a time slot cannot be met. In concrete terms, this means that as a skipper, you must regularly check whether the planning is still up-to-date in the Nextlogic screen for skippers.

As a skipper, do I need to leave the Nextlogic screen for skippers open 24/7?

A general advantage of the Nextlogic screen for skippers is that you can always see the most accurate planning and know exactly when you will be handled at the participating terminals; in most cases, you will also see your mooring location.

As a skipper, you are expected to regularly consult the Nextlogic screen for skippers whilst en route to a rotation in Rotterdam. This way, you know the time that you are expected to arrive at the port of Rotterdam and at the first call. You are also expected to regularly consult the screens within the port of Rotterdam. If an expected arrival time in the port of Rotterdam is incorrect, you as a skipper can adjust this in the Nextlogic screen for skippers (Desired Time Scope In).

What does the Nextlogic screen for skippers look like?

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As a skipper, can I receive notifications in a different way than via the Nextlogic screen for skippers?

Work is being performed to send notifications to your phone if the planned arrival time changes in the integrated planning (Planned Time arrival Scope In/Planned Time Arrival Terminal) or if the call order changes.

How do I notify Nextlogic of restrictions in my availability? For example because I never sail on a Sunday.

You need to communicate any restrictions in your availability to your barge operator, who will process it in the Nextlogic screens. This information is then automatically taken into account when drawing up the integrated planning.

As a skipper, can I adjust my availability in Nextlogic in the event of calamities (unexpected maintenance, unexpected boarding or disembarkation)?

The barge operator for whom you are sailing enters any unavailability in Nextlogic. This however does not apply if you do not sail for a barge operator. In that case, you will need to enter any unavailability yourself as a skipper, regardless of the cause.

Which terminals are participating in Nextlogic? Can I see this in the Nextlogic screen for skippers?

The terminals that are definitely participating are APMTR, APMT MVII, ECT Delta, ECT Euromax, RWG, Kramer Maasvlakte, Kramer City, UWT 1ste Eemhaven, UWT Frisohaven and UWT Waalhaven. As of August 2020, you as a skipper will be able to see in the Nextlogic screen for skippers which terminals do and which do not participate.

Prior to mooring, is there really no need at all to contact a terminal participating in Nextlogic?

No, this is not necessary. A number of participating terminals will contact you to inform you of the exact berths. Most participating terminals will also leave this to the integrated planning. Working agreements are made with the non-participating terminals (recognizable in the Nextlogic screen for skippers) about any contact with the barge operator and skipper.

What happens if I deviate from the sailing plan proposed in the integral planning?

The moment you deviate from the proposed sailing route, Nextlogic will consider the terminals you have skipped as completed. The barge operator must then re-enter these skipped call(s) in the rotation and Nextlogic will have to plan the calls again. This automatically results in delays, a less favourable planning and more work for the barge operator. To ensure a reliable integrated planning, it is therefore crucial that you always adhere to the sailing plan listed on the web screen as a skipper.

As a skipper, am I already required to take action in the pilot phase of the integrated planning?

If your barge operator participates in the so-called shadow run, you can access their Nextlogic screen for skippers in your capacity as a skipper. The rotation shown here will not yet be adhered to in practice, but it does give you an impression of what this will look like later.

How can I train myself in the use of the integrated planning?

To prepare yourself for the integrated planning, Nextlogic has developed a special e-learning course with various modules for skippers. You can gain access to the e-learning course by requesting a voucher code from Nextlogic through your barge operator or directly in your capacity as a skipper.